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Emergency

If people are in danger: get to safety first, then call the emergency number.

Call emergency number 112

Call from your phone: 112 (Fire brigade & ambulance).

113 Police  

🔥 Smell of gas

  • Don’t operate lights or switches, no flames, don’t ring the doorbell.
  • Open windows and doors, close the main valve at the gas meter if it is safe to do so.
  • Leave the house and warn others.
  • Once outside, call the emergency number and your gas supplier’s emergency service – the number is on your bill or on the gas meter.

⚡ Electrical accident

  • Do not touch the person directly while they are in contact with the current.
  • Switch off the power: switch off the circuit breaker or RCD, pull the plug.
  • Call the emergency number – even if the person seems to be fine.

💧 Water damage

  • Close the main water valve.
  • If there is water near sockets or appliances: switch off the circuit breaker and do not enter the room.
  • If necessary, call the fire brigade or an emergency service.

🔥 Fire

  • Leave the room, close the door, warn others.
  • Call the emergency number. Only put out small, starting fires yourself if it is safe to do so.